Tone Imaging, 324 Canalot Studios, 222 Kensal Road, London, W10 5BN
Delivery
As well as timed collection slots from our office in North Kensington, we can deliver fine art prints, mounted artwork & bespoke frames all over the UK. Below is information relating to our packaging, secure courier delivery service, turnaround times and more.
Our quick turnaround times are supported by great communication, so we’ll let you know once your order is finished, ready to collect or ready to be shipped. If you need us to track your order please get in touch.
Delivery
As well as timed collection slots from our office in North Kensington, we can deliver fine art prints, mounted artwork & bespoke frames all over the UK. Below is information relating to our packaging, secure courier delivery service, turnaround times and more.
Our quick turnaround times are supported by great communication, so we’ll let you know once your order is finished, ready to collect or ready to be shipped. If you need us to track your order please get in touch.
Safe And Secure Packaging
Our dedicated team handle your prints with care and precision to ensure they arrive in perfect condition. With tried and tested packaging, our methods are designed to keep your orders and the planet from harm. Using 100% recycled and recyclable envelopes for our prints up to A3 and ultra thick cardboard tubes for larger, rolled artwork, we have a solution for every shape and size.
Mounted and framed prints are sent in made to measure double-walled cardboard boxes complete with corner covers and soft surface wrap on the edges and face, eliminating the danger of any scratches or damage.
White Label Service
Our invoicing is all processed via email, meaning no printed order confirmations or pricing will be included in the package. If you would like your order to be dispatched completely white label direct to your client, you can request this in the special instructions when uploading. We will then ensure any literature or branding is removed.
This service can eliminate additional postage costs by removing the need to forward onto the client and can save valuable time if you are working to a deadline.
Secure Courier Delivery
Our standard sized orders are dispatched via DPD on an overnight, next working day service. Whilst this service is not guaranteed, DPD maintains the highest success rate in the industry for successful next day arrivals. Paving the way in service, technology and sustainability, full tracking is included on every DPD delivery once your order is on its way.
We also offer Saturday courier delivery and same-day courier delivery in and around the London area. This service is subject to availability and production time on your order, so please contact us for more details and prices.
Safe And Secure Packaging
Our dedicated team handle your prints with care and precision to ensure they arrive in perfect condition. With tried and tested packaging, our methods are designed to keep your orders and the planet from harm. Using 100% recycled and recyclable envelopes for our prints up to A3 and ultra thick cardboard tubes for larger, rolled artwork, we have a solution for every shape and size. Mounted and framed prints are sent in made to measure double-walled cardboard boxes complete with corner covers and soft surface wrap on the edges and face, eliminating the danger of any scratches or damage.
White Label Service
Our invoicing is all processed via email, meaning no printed order confirmations or pricing will be included in the package. If you would like your order to be dispatched completely white label direct to your client, you can request this in the special instructions when uploading. We will then ensure any literature or branding is removed. This service can eliminate additional postage costs by removing the need to forward onto the client and can save valuable time if you are working to a deadline.
Secure Courier Delivery
Our standard sized orders are dispatched via DPD on an overnight, next working day service. Whilst this service is not guaranteed, DPD maintains the highest success rate in the industry for successful next day arrivals. Paving the way in service, technology and sustainability, full tracking is included on every DPD delivery once your order is on its way. We also offer Saturday courier delivery and same-day courier delivery in and around the London area. This service is subject to availability and production time on your order, so please contact us for more details and prices.
Production Turnaround Times
Prints
Orders are dispatched within 48 hours or 2 working days. Place your order by 1pm to be dispatched the next working day.
Mounting
All of our mounted prints and products including acrylic and DTM prints can take up to 5 working days to be produced.
Framing
All frames are handmade to order and can take up to 10 working days to be completed, packaged and dispatched.
Delivery Prices
| Destination | Collection from our London office. | Print Only | Mounted or Framed prints up to 12x10" | Mounted or Framed prints up to 30x20" | Mounted or Framed prints up to 40x30" | Mounted or Framed prints over 40x30" |
|---|---|---|---|---|---|---|
| UK Mainland | £0.00 | £5.95 | £15.00 | £20.00 | £25.00 | Call Us for Quote |
| Islands & Highlands | - | £25.00 | £25.00 | £30.00 | £35.00 | Call Us for Quote |
| Northern Ireland | - | £19.00 | £25.00 | £40.00 | £45.00 | Call Us for Quote |
| Southern Ireland | - | £19.00 | £25.00 | £40.00 | £45.00 | Call Us for Quote |
*Collection from our London office is by appointment only. Please book an appointment via the form on our contact us page.
High Quality
Guaranteed excellence every time. We provide the finest prints and handmade frames in the UK supported by exceptional service.
Fast Delivery
Once completed, all orders are sent via courier on a tracked, next working day service for peace of mind and speedy arrival.
Customer Service
100% satisfaction guaranteed. Should you need any assistance, our first-class customer service team is here to help.
Our Partners
Our Partners
